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IT Essentials for Every Business

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GenIX has been a great IT partner to us as we are building a team and expanding quickly. They have supported the management of migration projects with great communication, their helpdesk response time is excellent and they are quick to respond to feedback. Overall excellent support!

COO
Environmental Services
98.7%
Client satisfaction rating
24/7
IT system monitoring
15 Min.
Average resolution time for common issues
4 Hour
Or less resolution time for major network outages

In-Person

Slack

Microsoft Teams

Email

gix Engage

Phone

gix Operate

Every business needs a helpdesk.

Offices in the Following Locations
Los Angeles
5839 Green Valley Cir,
Los Angeles, CA 90230
Irvine
400 Spectrum Center Dr,
Irvine, CA 92618
San Jose
111 North Market Street, Suite 300
San Jose, CA 95113-1116

gix IM

Instant IT support native to Slack or Teams.

Access to engineers within 5 minutes.

Systems Supported

We specialize in custom solutions. That means we need to be experts on a lot of systems…

gix Engage

Single location for all your questions and answers.

Automate user creation and employee offboarding

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