Why Choose Generation IX For Managed IT Services?

We make IT look (and feel) easy!

ABOUT US

The Next Generation of Managed IT Services

Generation IX is the Last Mile for all things business managed IT services.

We are the final step in the process of developing, deploying, and securing technology solutions.

Our product requires a deep understanding of our clients’ workflows, as well as the ability to troubleshoot any issues that may arise.

About Generation IX

At Generation IX, we provide IT services that make a difference.

These include:

Operate (remote or onsite helpdesk): We do the IT basics better than anyone.
Prevent (Security and Network Operations Center): Anticipate the preventable, respond and resolve the unknown.
High Tech (IT Strategy and Solutions): The Gurus can solve any problem.

OUR PEOPLE

We Hire Only The Best & Most Passionate

There are thousands of brilliant technical minds out there. We look for something extra when we hire our engineers.

We hire passionate people who care about customer service and provide personalized support to each one of your staff members.

You’ll also see the same friendly faces during sales and throughout your tenure as our client.

We Change The Way You Think of Managed IT

At Gen IX, we do things differently. In the past 2 years, we have added gix IM, gix engage, and custom two way ticket sync with inhouse IT systems.

Every quarter we take client feedback and improve without increasing their monthly cost.

Technology is always changing. Our clients trust us as a true partner. That’s the kind of achievement that needs to be earned every single day by providing a truly astounding quality of interaction with our clients.

When you work with Generation IX, you can be confident that a friendly, knowledgeable engineer or service member is always available to help.

Don’t Believe Us? Trust The Numbers!

98.7%

Our customers consistently give us that high of a client satisfaction rating!

<5 Min.

That’s how quickly we can respond to your IT support inquires by Slack, Microsoft Teams, or phone.

SOC II Type 2

This certification highlights our commitment to security and trust.

Transparency & Honesty Are at Our Core

You can always tell a true partner for your business because they are willing to share difficult news with you—and then provide a solution.

Having a trusted managed IT services partner on your team offers unparalleled insight into your operations. These groups can leverage their learning from multiple industries and apply it to your business.

Whether you’re interested in protecting your upfront investment dollars or maintaining a more secure and reliable IT infrastructure for your business, Generation IX has the expertise.

Contact the professionals at Generation IX or schedule your complimentary initial consultation online.

Meet GenIX's Team