Anyone who uses technology has encountered problems with IT at some point. While these issues annoy individuals, they can spell disaster for business networks. Approximately 30% of technical difficulties directly translate to lost revenue.
“Strategically identifying key service offerings that you want from an MSP will go miles in helping you pick the right fit faster!”
– Holden Watne, Business Development Director, Generation IX
Small businesses are particularly susceptible simply because they generally don’t have the same resources to mitigate larger enterprises’ common technology problems. However, that doesn’t mean that all SMBs are doomed to face IT challenges consistently.
This article aims to help you avoid or solve some of your most common IT problems. We’ll explore 8 of the most frequent issues businesses face and discuss what you can do to mitigate them.
8 Common Technology Issues in Business
1. Data Security
Every company that holds sensitive data is responsible for protecting it from security risks. However, with cyber threats evolving at a breakneck speed, staying on top of security measures is easier said than done.
Preventing cybersecurity involves implementing strong security policies, encryption and educating employees about best practices. Regular security audits and updates can also protect against vulnerabilities.
64% of Americans Don’t Know How to React to a Cyber Attack
2. Navigating Remote Work
14% of all employed adults in the US are working remotely, roughly equivalent to 22 million people. The convenience and cost savings for both employer and employee are well-known, but the issue is that remote workers need secure access to data.
If this concerns you, consider implementing a VPN, enforcing strong password policies, and implementing multi-factor authentication. You should discourage employees from using public Wi-Fi and leverage endpoint security solutions to protect remote BYOD devices.
3. Poor System Performance
Outdated or overloaded systems can slow operations, frustrating employees and customers. Regular upgrades are necessary to keep systems running smoothly.
Businesses should perform routine system updates, clear out unnecessary files, and upgrade hardware as needed. These actions help maintain optimal system performance and prevent slowdowns.
4. No Disaster Recovery Plan
21% of SMBs lack a disaster recovery plan, and 50% of established plans fail in practice 50% of established plans fail in practice according to CloudSecureTech. This happens because the affected SMB doesn’t have the expertise or resources to plan or maintain a solid recovery plan effectively.
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If you aren’t sure where to start, consider asking expert IT consultants for advice. It’s also worth noting that any recovery plan must include regular data backups to preserve data integrity, even in the case of file corruption or ransomware encryption.
5. Software Compatibility
Software compatibility problems can occur during updates or when introducing new tools. This can lead to disruptions in workflows and productivity losses.
Preventing compatibility issues requires careful planning and testing before software updates or new installations. If you’re already facing a compatibility issue, you might be able to resolve it by rolling back updates, applying patches, or consulting with software vendors for solutions.
6. Rapid Changes
Technological advancements can quickly make existing business technologies and skills obsolete. Staying ahead requires continuous learning and adaptability.
Businesses can mitigate the impact of rapid technological changes by monitoring industry trends and investing in employee training. Flexible technology solutions also support adaptation to new changes.
7. Lack of Maintenance
Neglecting regular maintenance of technology can lead to inefficiencies and increased breakdown risks. This oversight can disrupt business operations and lead to higher long-term costs.
Businesses should establish routine maintenance schedules and monitor their systems’ health regularly to prevent issues related to lack of maintenance. Addressing small issues promptly can prevent larger problems and extend the life of technology tools.
8. Unreliable Internet Connection
A stable internet connection is vital for most modern businesses. An unreliable connection can affect everything from daily communications to customer transactions.
Businesses should use reputable internet providers and have backup connections ready to ensure a reliable connection. Upgrading network infrastructure regularly also promotes better connectivity and speed.
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Prevent Most Common Technology Problems With Managed IT Services
Regarding IT problems, prevention is always better than a cure. Of course, having an actionable plan to solve issues that may arise is important. You’ll save money and time by proactively mitigating these common problems before they occur.
Generation IX can help you make that happen. Since 1996, we’ve been working with countless other businesses to keep their IT problems at bay and enhance their operational effectiveness. We also provide instant message IT support via Slack or Teams so you can get the help you need in as little as 5 minutes!
Reach out to us today to learn more.
