Now that 67% of companies work with managed service providers (MSPs) in some capacity, the business model is relatively well-known. However, what isn’t as well-known is that there are different types of managed IT services.
“Strategically identifying key service offerings that you want from an MSP will go miles in helping you pick the right fit faster!”
– Holden Watne, Business Development Director, Generation IX
Most MSPs will offer multiple managed services; it’s more about making sure you choose a partner whose services include the ones you need. If your provider can’t meet your needs, you’ll waste money instead of enjoying cost savings.
We don’t want that to happen to you. That’s why we created this article to help you explore the different types of managed services and when to look for a provider who offers them.
Why Use Multiple Types of Managed Services?
Using multiple types of managed IT services allows you to streamline your technology operations. The problem with pushing generalist IT professionals into doing everything is that your resources will quickly stretch thin, which hurts productivity.
So, instead, it’s best to work with an IT provider who employs specialized professionals for each area of IT. This approach ensures each part of your technology infrastructure gets the attention it needs from experts.
| Learn More About Why Managed IT is The Next Generation of Tech |
|---|
| What IT Services Should Your Small Business Outsource? How An MSP Can Make A Difference 10 Questions To Ask An IT Company Before You Hire Them |
7 Types of Managed IT Services to Look For
1. Managed Security Services
Managed security services involve outsourcing your organization’s security needs to experts who monitor, detect, and respond to threats.
Some MSPs specialize solely in cybersecurity; such companies are called managed security service providers (MSSPs). However, most general MSPs still offer a wide range of cybersecurity services.
You should look for a provider that offers these services if you want to enhance your data security measures without the overhead of managing security in-house.
2. Managed Cloud Services
This service includes managing your cloud resources, such as storage, cloud computing, and networking.
Plus, working with a managed cloud provider can help you better organize large data sets. The average company accumulates 60% more data each year, so having someone help you manage that can make a big difference.
Another reason why you may want managed cloud services is to help to streamline your cloud migration. These projects can take time and effort to manage, but cloud experts help make the process easier.
| What’s The Best Cloud Server for Your Business? | |
|---|---|
| Public | Offers scalable resources and a wide range of services suitable for various needs |
| Private | Provides your business with enhanced security and control, making it ideal for sensitive data |
| Hybrid | Combine the flexibility of public clouds with the security of private clouds |
3. Co-Managed IT
Co-managed IT is a collaborative service where an external provider works alongside your internal IT team.
As a result, everyone in-house will get more time to do more daily. Consider this service if your current IT department needs additional resources or specialized skills unavailable in-house.
4. Technical Support Services
Everyone who uses IT will need IT support from time to time. Working with a provider who offers managed technical support and helpdesk services will ensure that your team can solve issues faster. Outsourcing is a good option if your business faces many technical difficulties and doesn’t have the resources to solve them quickly.
Hear From a Live Support Agent in Just 5 Minutes!
5. Network Services
Network services include the setup, maintenance, and monitoring of your network infrastructure. A provider’s help can also significantly enhance your network security. This is a big deal, considering third-party issues spreading over networks account for 29% of all cyber attacks.
Opting for managed network services is advisable if you require reliable connectivity and performance across your organization’s network to ensure continuous business operations.
6. Project Consulting
This service offers consulting for specific IT projects, such as upgrades, migrations, or new implementations. Providers can help you plan, roadmap, manage, and mitigate speed bumps during your projects.
Look for IT project consultants when you need expert guidance to ensure your projects are completed successfully and align with your strategic goals.
7. Business Automation
Business automation involves using technology to automate complex business processes to increase efficiency and reduce cost. An MSP who provides this service can recommend the best tools to make that happen and help you manage them.
Consider these services to streamline operations and improve productivity by reducing manual tasks.
| Need Managed IT Services in Southern California? | |||
| Culver City | Los Angeles | Irvine | San Jose |
Choose an MSP Who Can Do All of That & More!
If you’re looking for an MSP that can provide all seven services we mentioned, you’re in the right place!
Generation IX is an IT Department-as-a-Service that can do everything the best MSPs can and more! We offer powerful cybersecurity, network, and support solutions for businesses of all sizes and in any industry.
Reach out today to learn more.
