By allowing Generation IX to provide support and services, you free up your staff (and yourself) for revenue-generating activities that are most important to the success of your business. You will have on-demand talent, depth of experience, and ample resources at a lower cost compared to doing it in-house.

Generation IX provides comprehensive Desktop and Server management to proactively update, back up and manage your computers and servers remotely. Your network is monitored so issues are detected before causing a problem.

Generation IX’s team can help guide your business through emerging technologies and help plan a strategy that makes the most of your IT budget. We also assess current and future technology needs to align with your organization’s goals.

Server crashes can affect any business. Our server backup solution uses a dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

With Generation IX’s client portal, you can schedule visits, submit and track help tickets online, and access upcoming scheduled support, client services reports, network diagrams and proposals. It is also used to view financial data such as billing statements, past and current invoices, and payment histories.

Generation IX can transition your servers to a virtualized environment allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. You can reduce the number of servers you have in production, which will save on upgrade and energy costs.

You and your people come first, we measure our success on your team’s satisfaction and their ability to remain productive.

 
Better Tools

Technology is a tool that drives your business…

…we will keep those tools maintained and ready.
Give your people the finest tools available, so they can build and deliver your vision.

Cloud Productivity Services

Collaborate

Give your team a centralized location to store documents, share information and collaborate in the cloud.

Develop & Build

Develop department and project sites for teams to share and collaborate on content. Build approval workflows and put social to work to stay current on events

Mobility Services

Identity & Access

One identity for thousands of applications whether they are on premise or in the cloud.

BYOD Protection

Protect your company’s data with mobile device management and mobile application management.

Secure Data

Protect your shared intellectual property.

Productive Anywhere

Stream applications from your office or the cloud to any device anywhere keeping your team productive.

Office 365 Services

Email Migration

Leverage mobility and cloud services to catapult your team’s productivity. Work from anywhere on any device.

Build Your Intranet

Gain flexibility to easily access and edit documents in real time across devices and platforms and share documents securely.

Always Current

No need to pay for version upgrades; updates are included in your subscription. New features are rolled out to Office 365 customers regularly.

Disaster Recovery, Back-Up & Storage Solutions

Our disaster recovery and data backup services will mitigate the downtime, data loss, and other IT catastrophes.

We offer Storage Solutions that adapt to the way you do business, whether in the office or on the road. You will have access to your data when you need it.

Security & Data Protection

Our IT support team is 100% committed to protecting your data and keeping your information secure. While no business is immune to threats of virus and malware, by utilizing best-of-breed anti-virus protection, we proactively ensure that your network, servers, and workstations are secure.